Experience
November 2013 - December 2016
CrossChx
Director of Product Design
- Responsible for cross-platform UX design leadership, focusing on the overall CrossChx customer journey for healthcare patients, providers, and care managers.
- Responsible for all product + UX vision with emphasis on customer acquisition and engagement, revenue driving opportunities, across all platforms and clients—covering web, big screen, tablet and mobile for both 3rd and 1st party devices.
- Partner with and influence C-Level leaders and key stakeholders to define product roadmaps, ROIs, & KPIs.
- Recruit, build and lead a multi-discipline team of designers who work collaboratively to empower cross-functional business teams (product heads, product managers, software engineering, operations, and marketing).
- Champion user-centered design practices by leveraging user research and usability testing to optimize existing taxonomies and improve feature implementation across all client applications.
- Design a scalable cross-platform UX framework that led CrossChx from 1 product in 1 state to 20+ products across 40+ states.
- Critical role in series B and series C fundraises - raising $30 Million in the span of 12 months from 5 major VC firms.
- Elected to Board of Employees by coworkers.
- CrossChx.com
- Play "Flappy Jeff" game
2008 - Present
Freelance design
Product + UX designer
Serving San Francisco, California, Central Ohio, remote clientele, and personal projects.
2016 - present
ModWeb
Partner, Lead Product Designer
- Consult business and startups through holistic & lean processes of building software and prioritizing development goals.
- ModWeb.io
2011 - 2012
10 XELERATOR / uTaP & Electionsoft
UX designer
- "10x" is a mentorship-driven investment program designed for energetic and game-changing entrepreneurs. 10x partners with Ohio’s New Entrepreneurs (ONE) Fund, an innovative business accelerator designed to attract and retain the best and brightest talent. Global Accelerator Network Member.
- iOS design and development of uTaP app (University Time and Place); a location-based social networking mobile app using geospatial content sliding filter. uTaP was launched at The Ohio State University, gaining 1400 users in two weeks.
- Designed cross-platform mobile applications of location-based group management and political campaign organization.
- Apps developed with Appcelerator include Campaign Connect, Candidate 411, AFL-CIO Ohio, and other private party groups.
- 10xelerator.com
- About uTaP
Spring 2011
Study Abroad | Guizhou, China
Worked with translators and professors of Guizhou Normal University. Evaluation and CAD mapping of 7 impoverished Miao villages in South Guizhou to generate tourism income and an ecosystem for sustainable community infrastructure. Notable villages include Xijiang, Jidao, Langde, and Kaili.
2009
DesignGroup Architects
Internship
- Configure company project history to digital database optimizing content navigation to boost company productivity.
- DesignGroup.us.com
2008 - 2013
The Ohio State University
Austin E. Knowlton School of Architecture | B.S., in Architecture
Focus: CSE, CIS, Multimedia Design, Project Planning, Sustainability
